4 ways to contact the pln phone number according to the problem
The presence of a PLN call center number makes it easier for residents to contact the state-owned energy company when they want to file a complaint or ask about the facilities it provides. As the name suggests, this company is run by the state so that all electricity in the country is in the hands of the company.
Since it has a high level of responsibility regarding electricity, this company must of course be more active in providing adequate services to loyal customers. One of them is to offer the easiest way for consumers when they want to contact them directly through a call center.
The phone number of Pln’s call center that can be contacted is 123. With that number, all consumers can find information and complain about any issues related to their electrical services. Therefore, to make it clearer what are the problems that can be put through this number, you should see the explanation here.
Pln 123 Toll-free number Service Description
Almost all Indonesians certainly cannot be separated from the services of this electricity company. Because everyone needs electricity to make ends meet. Therefore, to provide comfort to consumers, a phone number has been created that everyone can use.
As mentioned earlier, the phone number service is provided to maintain the quality and satisfaction of Indonesian citizens. With an increasing number of electricity users, this forces this electricity company to be better equipped to improve its quality.
When the quality decreases, many customers automatically run and switch to using solar power. Therefore, the presence of pln call center facilities is expected so that customers feel satisfied with all the services provided. The interesting thing is that you can use the service for 24 hours.
So the service is completely unlimited and free to maintain customer satisfaction who want to ask questions or even complain about the lack of facilities on the part of this company. With this service, consumers can also order certain facilities directly.
For example, you want to replace the power supply, set up new and temporary connections, or even just report when there is a certain interference. Not onlyu, through this connection , customers can also find out the electricity bill every month without having to visit the public office.
Examples of power outages that can bereported to PLN’s call center
Speaking of examples of interference, there is really no limit to complaints for consumers who want to report their problems to PLN. Because of course, all the problems caused by electricity have a huge impact on the daily activities of society, especially at night. Here is an example of a problem that can be presented is:
- Power outages are among the most disturbing types of problems. This light failure problem may have occurred because the power supply was lost from the central engine. So this means consumers don’t have electricity and eventually turn off the lights.
- The power wave is also the irritating electrical problem because it can cause the voltage to increase up to 2 times its original size. The cause of this problem usually occurs due to lightning so that the tension is disrupted.
- When SAG electrical problems arise, you can contact the PLN call center directly because this problem cannot be underestimated. When this problem arises when the voltage is high, or even the voltage drops to 80%, you need to report it. This interference occurs because it uses electricity beyond its power.
- One of the most common but rare problems is overdevelopment and underdevelopment. While it does not cause the lights to go out, unfortunately this problem can actually cause ongoing problems. That is, the electronic components in the house are quickly damaged.
- Another electrical problem that can be transmitted is power line sound. That’s when the electric wave is in trouble for many things. For example, since the power installation process is not suitable, radio wave interference and lightning interference are all at once.
How to contact pln call center
There are many problems that can be complained about in pln services at the same time. So you no longer have to worry if you have electrical problems at home or elsewhere. Then you can contact the company online, then various kinds of problems are immediately solved. Here’s how to contact the call center:
- To contact the head office, you can call 123. This method has proven effective to help overcome electrical problems at home before using electrician services at an expensive cost. So, just send the complaint, then pln’s boss immediately jumped to the scene of the problem. This service is accessible 24 hours a day.
- In addition to going through the number 123, you can also use the area code to contact the PLN call center. The trick is to add the code in the area where you live, followed by the number 123. This method has proven faster in handling directly than simply pressing the 123 button.
- All electrical problems and complaints can also be resolved by contacting PLN via email service. You can contact them via pln123@pln.co.id or view directly via the official website at www.pln.co.id. This is where all problems will be solved quickly.
- Another way to contact this company is through its social media directly. There are many ways to communicate with this company. One of them is via Facebook and Twitter. Any suggestions of criticism can be sent directly through @pln_123 or PLN 123.
Benefits of PLN call center services
Thanks to the call center facilities offered by this state-owned company, it certainly offers many advantages for all customers and employees. Therefore, this service is considered the best solution to quickly solve any electrical problems. Here are the pros!
- The existence of the latter service makes all the structures of this company even more centralized. Because by calling 1 phone number, all customers can contact PLN’s head office directly to make a complaint or when they want to add a home service facility.
- Since the system is centralized, this makes this PLN call center more integrated with its services. This means that this company is more modern because anyone can contact their public contacts directly without having to pay the credit at once. So there are no class restrictions here because everything is served.
- Thanks to this latest service, it makes it easier for all customers to meet their needs without having to leave home. The interesting thing is that the property is accessible to everyone without credit. So anyone who wants to ask for help directly doesn’t have to think about the cost of contacting him because everything is free.
Looking at the above explanation, it can be concluded that all existing electrical problems can be overcome more easily and practically. Only by phone and press the pln call center’s toll-free number 123, so that any electrical problems can be solved immediately at any time without stopping.